U5G

Ubiquiti UniFi U5G 5G Backup Modem

Ubiquiti UniFi U5G 5G Backup Modem, PoE-powered 5G RedCap Modem for Automatic Internet Backup, Requires existing UniFi Network deployment, Includes 1x Gigabit Ethernet Port and 1x PoE Input Port, 1x Nano-SIM slot and 1x eSIM slot, Displays status information on a 1.14" screen, Achieves Peak downlink Speed of 220 Mbps on 5G SA networks, Achieves Peak downlink Speed of 195 Mbps on 4G LTE networks

Overview:

The Ubiquiti UniFi 5G Backup Modem (U5G) is designed to ensure your network stays online even when the primary connection fails. This compact, PoE-powered device integrates seamlessly into existing UniFi deployments to provide automatic internet backup without requiring a standalone configuration. With support for both Nano SIM and eSIM, along with versatile mounting options including desktop, wall, or window setups, it offers flexibility for various environments. The unit features a 1.14-inch status display for quick connectivity checks and includes bundled data pack savings on eligible plans.

Description:

The Ubiquiti UniFi 5G Backup Modem delivers reliable redundancy for your network infrastructure by leveraging the latest RedCap technology. It connects directly to any UniFi PoE port, eliminating the need for separate power adapters or complex setups. The device supports a wide range of frequency bands for both 5G and LTE networks, ensuring broad carrier compatibility and optimal signal strength in most locations.

Features:

Key Connectivity Benefits

• Automatic failover protection keeps your business running if the main internet goes down
• Dual SIM support with one Nano-SIM slot and one eSIM for flexible carrier management
• PoE powered design simplifies installation by eliminating extra power cables
• Built-in 1.14-inch display provides instant status monitoring without an app

The system operates within a robust temperature range of 0 to 40 degrees Celsius and maintains reliability in humid conditions up to 95% non-condensing. It meets NDAA compliance standards and carries certifications from major regulatory bodies including FCC, IC, PTCRB, GCF, AT&T, and T-Mobile, ensuring it adheres to strict industry safety and performance requirements.

Technical
Specifications:

• 5G NR Category: RedCap with support for bands n2, n5, n7, n12, n13, n14, n25, n26, n30, n38, n41, n48, n66, n71, n77, and n78
• Maximum 5G TX Power: 23 dBm
• Peak Download Speed (5G SA): Up to 220 Mbps with Uplink speeds of 120 Mbps
• 4G LTE Support: Compatible with bands B2, B4, B5, B7, B12, B13, B14, B25, B26, B30, B38, B41, B42, B43, B48, B66, and B71
• Peak Download Speed (LTE): Up to 195 Mbps with Uplink speeds of 100 Mbps

Physical dimensions for the device are 200 x 38 x 20.2 mm, while the included table stand measures 48.1 x 48 x 55.2 mm. The enclosure is constructed from durable polycarbonate and aluminum alloy materials to withstand daily wear. It weighs approximately 122 grams on its own, with the wall mount adding another 66 grams to the total setup weight.

The hardware relies on two embedded omni-directional cellular antennas to ensure consistent signal reception regardless of orientation. Management is handled entirely through Ethernet using the UniFi Network application version 10.4.57 or later, with mobile app support available for iOS version 10.35.0 and Android version 10.38.2. A single factory reset button allows for easy troubleshooting if needed.

Whats' in the box

• Ubiquiti UniFi 5G Backup Modem (U5G)
• Desktop stand
• Wall mount kit with galvanized steel and silicone rubber components
• User documentation

Please note that this device is strictly intended for use within an existing UniFi ecosystem and cannot function as a standalone modem. Any purchases including prepaid data plans are final and non-refundable once the order is processed.

Specifications:

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Specifications
Product Code	U5G
Overview
Dimensions	Device: 200 x 38 x 20.2 mm (7.9 x 1.5 x 0.8") Table stand: 48.1 x 48 x 55.2 mm (1.9 x 1.9 x 2.2")
Networking Interface	(1) GbE RJ45 port 5G RedCap and LTE
SIM	(1) Nano-SIM (4FF) (1) eSIM
PoE Interface	(1) PoE input
Mounting	Desktop stand, wall, window mount (Included)
Mechanical
Weight	Device: 122 g (4.3 oz) Stand: 138 g (4.9 oz) Wall mount: 66 g ( 2.3 oz)
Enclosure Material	Polycarbonate, aluminum alloy
Mount Material	Galvanized steel, silicone rubber
Hardware
Management	Ethernet
5G NR	Category
	5G RedCap
	Frequency Bands
	n2, n5, n7, n12, n13, n14, n25, n26, n30, n38, n41*, n48, n66, n71, n77, n78
	Max. TX Power
	23 dBm
4G LTE	Frequency Bands
	B2, B4, B5, B7, B12, B13, B14, B25, B26, B30, B38, B41,B42, B43, B48, B66, B71
	Max. TX Power
	HPUE power class 2: 26 dBm
Peak Data Speed	5G SA
	Downlink 220 Mbps / Uplink 120 Mbps
	4G LTE
	Downlink 195 Mbps / Uplink 100 Mbps
Antennas	Type
	(2) Embedded omni-directional cellular antennas
Power Method	PoE
Display	1.14" status display
Buttons	(1) Factory reset
Ambient Operating Temperature	0 to 40 degreesC (32 to 104 degreesF)
Ambient Operating Humidity	5 to 95% noncondensing
NDAA Compliant	Yes
Certifications	FCC, IC, PTCRB, GCF, AT&T, T-Mobile
Software
Application Requirements	UniFi Network
	Version 10.4.57 and later
	Mobile App
	UniFi iOS version 10.35.0 and later UniFi Android version 10.38.2 and later

FAQ

Can I use the Ubiquiti U5G as a standalone modem?
No, this device only works with existing UniFi deployments and cannot be used as a standalone unit.
The U5G is designed to plug into any UniFi PoE port to provide automatic internet backup for your network.

What mounting options are available for the 5G Backup Modem?
The package includes versatile mounting hardware that supports desktop, wall, or window installation.
You can choose between a desktop stand, a wall mount, or a window mount based on where you need the best signal coverage.

Which software versions are required to manage this 5G RedCap modem?
To use the device for automatic internet backup, your UniFi Network application must be version 10.4.57 or later.
If using the mobile app for management, you will need UniFi iOS version 10.35.0 or later, and UniFi Android version 10.38.2 or later.

Does the U5G support both physical SIM cards and eSIM?
Yes, the modem features one Nano-SIM (4FF) slot and one dedicated eSIM slot for flexible connectivity options.
This allows you to use a physical card, an embedded profile, or both depending on your carrier requirements.

Are there restrictions regarding prepaid data plans included with this product?
Please note that all purchases including prepaid data plans are final and non-refundable once bought.
Bundle savings may be available on eligible data packs, but the purchase itself is considered a final transaction.