HP Poly CCX 400 Business Media Phone for Microsoft Teams
The HP Poly CCX 400 is an entry-level business media phone designed for modern Microsoft Teams environments, combining simplicity, clear audio, and dependable performance. Built for everyday office communication, it delivers an intuitive touchscreen experience, professional-grade sound quality, and Power over Ethernet support, making it a practical choice for organizations seeking reliable collaboration tools without complexity.
The Poly CCX 400 business phone offers a smooth Microsoft Teams calling experience with a responsive 5-inch color touchscreen, Poly HD Voice, and Poly Acoustic Clarity technologies. Designed for ease of use and efficient IT deployment, it supports PoE, secure communications, and Android 12 compatibility, helping teams stay productive with clear, distraction-free conversations.
Designed for clear, confident conversations
Call quality is where the Poly CCX 400 stands out. Poly HD Voice and Poly Acoustic Clarity technologies work together to deliver natural-sounding conversations, while background noise is minimized so voices come through clearly even in busy office settings. This makes daily calls, quick check-ins, and virtual meetings more comfortable and professional.
Simple touchscreen control that feels familiar
The 5-inch color multi-touch LCD display puts contacts, calls, and meetings right at your fingertips. The interface is clean and intuitive, reducing the learning curve for users and helping teams get started quickly. The ergonomic design also ensures comfortable use throughout the workday, whether the phone is used occasionally or constantly.
Built to fit modern IT environments
From deployment to ongoing management, the Poly CCX 400 is designed with IT teams in mind. Support for secure provisioning, encrypted communications, and centralized management helps simplify rollout while maintaining strong security standards across the network.
Connectivity and power options
Key ports and power support are integrated for flexible office setups:
Platform compatibility and security
Running on Android 12, the device supports a wide range of enterprise security protocols to protect communications and data, including TLS, SRTP media encryption using AES 256 bits, HTTPS secure provisioning, 802.1X authentication, and encrypted configuration files.
Environmental and operational details
The Poly CCX 400 is designed for reliable operation in typical business environments:
Compliance and certifications
The device meets a broad set of international regulatory and safety standards, including CE Mark, FCC Part 15 Class B, UL 62368-1, Canada ICES, Australia RCM, Japan VCCI, and China RoHS 2.0, ensuring suitability for global business deployments.
What's included
Everything needed to get started is included in the box:
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Specifications![]() | |
| Product Code | 848Z8AA![]() |
| Color | Black |
| Power | Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) , 13 W (maximum) |
| Ports | 1 USB 2.0 Type-A (for media and storage applications) , 2 RJ-45 (10/100/1000BASE-TX Mbps) |
| Security management | 802.1X Authentication and EAPOL Media encryption via SRTP , Digest authentication , Encrypted configuration files , HTTPS secure provisioning , Password login , Support for signed software executables , Support for URL syntax with password , Transport Layer Security (TLS) , SRTP media encryption using AES 256 bits |
| Compatible Operating Systems | Android 12 |
| Operating temperature range | 0 to 40degreesC |
| Operating humidity range | 5 to 95% |
| Storage temperature range | -40 to 70degreesC |
| Certifications and compliances | AS/NZS 62368-1-17 , Australia RCM , Brazil ANATEL , CISPR22 Class B , EEA , CE Mark , EN55024 , EN55032 Class B , EN 62368-1 , FCC Part 15 (CFR 47) Class B , IEC 60950-1 & IEC 62368-1 , ICES-003 Class B , Japan MIC/VCCI , NZ Telepermit , Saudi Arabia CITC , So. Africa ICASA , So. Korea KC , UL 62368-1 , VCCI Class B , Canada ICES and NRTL , China RoHS 2.0 , Indonesia SDPPI , Mexico NYCE , Russia Customs Union |
| Package dimensions (W x D x H) | 22.2 x 24.3 x 6.9 cm |
| Pallet dimensions (W x D x H) | 101.6 x 121.9 x 149 cm |
| Cartons per layer | 6 |
| Package weight | 300 g |
| Pallet weight | 357 kg |
| What's in the box | Console , Desk stand , Handset with handset cord , Network (LAN) cable-CAT-5E , Setup sheet |
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